Staff PT Zyrexindo Mandiri Buana

We are hiring for an Admin RMA position. This role requires a minimum education level of SMA/SMK/Sederajat in the field of Electrical Engineering/Mechanical Engineering/Computer Science or a related field. Candidates should have at least 1 year of experience as an admin and possess excellent communication skills. The ability to work well both independently and in a team is essential.

Applicants should have strong interpersonal skills and be proficient in using Accurate software; familiarity with this program is a plus. Preference will be given to candidates who reside near the work location.

The responsibilities of this role include:

* Addressing product damage complaints and providing solutions in accordance with company policies.
* Recording, checking, and repairing warranty items.
* Following up on repairs/claims with customers/suppliers/principals.
* Maintaining good communication with customers.
* Preparing weekly, monthly, and annual reports.

Please submit your application by August 10, 2025, to hr1@zyrex.com.

We are hiring an IT Support specialist.

**Qualifications:**

1. A minimum of a D3/S1 degree in Information Technology, Information Systems, Informatics Engineering, or a related field is required.
2. A minimum of 1-2 years of experience in IT Support or a similar position is required. Fresh graduates are welcome to apply.
3. Must understand the installation, configuration, and troubleshooting of hardware and software.
4. Must have a strong understanding of networking fundamentals such as LAN, WAN, and IP Addressing.
5. Must have knowledge of operating systems such as Windows, MacOS, and Linux, as well as office applications such as Microsoft Office and Email Outlook.
6. Must possess good communication and analytical skills to handle technical issues.
7. Must be able to work independently and as part of a team.
8. Must be willing to work under pressure and handle multiple tasks simultaneously.
9. Having IT certifications such as CompTIA, CCNA, or similar will be an added advantage.

**Duties and Responsibilities:**

1. Install, configure, and maintain hardware, software, networks, and other IT systems.
2. Provide technical support to users by troubleshooting hardware and software issues.
3. Manage user accounts and ensure the security of access to the company's IT systems.
4. Perform regular maintenance on hardware and networks to ensure smooth operations.
5. Develop and update documentation related to IT systems and procedures.
6. Support the implementation of new IT projects according to company needs.
7. Coordinate with external vendors regarding hardware and software repairs or updates.
8. Manage data backups regularly and ensure the security of the company's data systems.

Please submit your application by August 10, 2025, to hr1@zyrex.com.

Zyrex is hiring a B2C Sales Head.

Responsibilities include designing and implementing B2C sales strategies to drive revenue growth. You will manage, lead, and develop the B2C sales team. You will also collaborate across divisions, including marketing, product, and customer service, to improve conversion rates and customer satisfaction. Analyzing sales data, market trends, and team performance to identify areas for continuous improvement is expected. Preparing regular reports for management on KPI achievements and sales pipeline management is also required.

Qualifications include a minimum of a Bachelor's degree in any field, preferably business or marketing. A minimum of 5 years of experience in B2C sales, with at least 2 years in a supervisory or head role is required. A proven track record of success in achieving or exceeding sales targets is necessary. Candidates should possess strong leadership skills and the ability to motivate a team, as well as be communicative, proactive, and results-oriented.

Please submit your application by August 10, 2025, to hr1@zyrex.com.